Customer Help
frequently asked questions
returns and exchanges
delivery information
payment & security
gift cards
loyalty program
pre-order FAQ
 
Contact Customer Service
+61 2 6685 7441
info@unpluggedbyronbay.com
 
Payment & Security
Payment

We currently accept payment by PayPal or Credit Card  (Visa and Mastercard). Credit card purchases will be processed and authorized by our approved payment gateway eWay.  We do not see or store or see the credit card detials. We also accept orders via email and over the phone.

Sorry, at this time we are unable to accept payment via cheque, bank transfer or any method other than those listed above.

Online Security

We use GeoTrust Secure Socket Layering (SSL), the industry standard encryption technology that ensures safe internet transmission of your personal information.

SSL encrypts and protects the data you send to us over the internet. If SSL is enabled then you will see a padlock at the top of your browser. You can click on this to find out information about the SSL digital certificate registration. You will also notice that when you look at the location (URL) field at the top of the browser you will see it begin with 'https:' instead of the normal 'http:'. This means that you are in secure mode.

If however you still feel uneasy about ordering online please feel free to contact us and we can arrange the order over the phone.

We practice safe e–commerce and do not store credit card details. For your safety and protection, we will confirm that the billing address you provide matches the address on file with your credit card company to ensure your credit card is not being used fraudulently.

Personal Information

We do not share any of our customer information with anyone! To read more on our Privacy Policy please follow the relevant link in the footer of all pages on our website.